AI chatbot / general-purpose assistant
ChatGPT is OpenAI's flagship conversational AI on web, mobile, and desktop. It covers writing, coding, research, image/video, voice, and agentic work. As of late 2026, paid Work and Codex surfaces expose the GPT-6 family (including GPT-6.1 Sol), while Pro/Business Premium users in eligible markets get OpenAI Dots: always-on agents with their own cloud computer.
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Updated October 2026 for GPT-6.1 Sol (Work/Codex/API) and OpenAI Dots launch. See also directory entries GPT-6.1 Sol and OpenAI Dots. Market reception remains strong; common complaints stay usage caps, privacy on consumer tiers, and plan complexity.
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Multi-model chat across the GPT-6 family (plan-dependent routing) GPT-6.1 Sol in ChatGPT Work and Codex for Plus+ (not ordinary Chat at launch) OpenAI Dots: always-on Astra-powered agents with cloud computer (Pro/Business Premium rollout) Codex & agent workflows for coding and computer use Deep Research, image/video, and advanced voice on paid tiers Large plugin / connector ecosystem for Business and above
ChatGPT fits anyone who wants one AI tool for daily knowledge work rather than a niche specialist. Teams use it for drafting, analysis, coding help, customer support drafts, and internal research; individuals use it as a writing partner, tutor, and productivity hub. Drafting emails, docs, and marketing copy Code generation, debugging, and Codex background tasks Market and competitor research via Deep Research Image assets and short video for social/content teams Meeting prep, summarization, and brainstorming Custom GPTs for repeatable internal workflows Team workspaces with governed access on Business plans